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How Mobile DevOps Creates Agile Business Advantage Posted on : Jul 01 - 2020

Countless organizations have been forced to rapidly adapt in recent months to remote collaboration and new digital business models. The current crises of public health and economic uncertainty continue to change industries and customer behavior. Organizational agility is an advantage under any conditions, particularly an uncertain climate like the present.

Agile organizations are defined by several common characteristics, according to McKinsey research. The most adaptive firms deploy new technology rapidly, learn constantly and focus on people — both employees and customers. These cultural values are also core to DevOps, the practice of collaboration among technology development, operations and customer success teams.

Mobile DevOps is the use of tested DevOps practices for the modern enterprise fleet of single-purpose devices, including smartphones, tablets and touch-enabled IoT devices like kiosks and mobile point-of-sale terminals (mPoS). This practice can help organizations adapt to new digital customer behaviors without excessive risk.

Here are three ways mobile DevOps can lead to an agile business advantage:

1. Fail Fast And Isolate Risks

The events of 2020 have accelerated IoT investments in countless industries, according to Juniper Research. Businesses are using mobile innovation and IoT devices to achieve resiliency and overcome disruption to supply, demand and deliver models. At the same time, consumer behavior has dramatically shifted to self-service. Over 70% of customers now prefer self-checkout or contactless self-check purchase options, per Shekel. Healthcare, retail, hospitality and many other fields are switching to socially-distanced mobile options, such as self-serve kiosks or contactless payments.

Deploying more IoT devices and apps can increase risk by adding to potential points of failure within a network. Network downtime is costly under any conditions, but it can have a devastating impact in use cases where mobile uptime is key to patient care or operations.

A mobile DevOps practice can manage risk by introducing continual testing and monitoring. Using virtual cloud devices and a staged approach to rollouts can stress test innovations under real-world conditions. Failures at any stage of the DevOps pipeline can trigger automated rollback for bug fixes without fleetwide failures. View More