
Speaker "Tanumoy Ghosh" Details Back

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Name
Tanumoy Ghosh
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Company
Gap Inc
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Designation
Director
Topic
Powering Customer Experiences through Data Science -Machine Learning, Statistical Modeling and Beyond
Abstract
Customer Experience in today's omni-channel world is no longer confined to just being a transaction or a purchase. It encompasses every aspect of a journey that a customer goes through before and after a purchase is made. Data Science is as much an Art as it is Science. When backed by the right tech stack, Data Science can not only help learn the impact of certain experiences but also enable us to modify, build and ultimately power these experiences.