Speaker "TJ Houk" Details Back
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Name
TJ Houk
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Company
Trupanion
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Designation
Director, Data Science
Topic
Using Predictive modeling to anticipate customer churn in Pet Insurance
Abstract
Trupanion integrates data and analytics into every aspect of its business. Here, TJ Houk, VP Analytics, discusses implementation of metrics and data science across the company, with particular focus on the construction of a model predicting customer churn.